I am convinced that EDF is run by someone who hates me.
I know its my fault I live in a village, but why do my powercuts go on for hours?
2am the lights went out, and as I write they are still out.
At 7am they had not yet dispatched an engineer/eers to deal with the problem. 11 am some folk were re connected, but not the few who live in the houses around Village HQ.
I feel sorry for the call centre staff, but dispair at the unplumbed depths of the incompetance of the company.