Wednesday, 29 October 2008

Power Cuts (again)

Those of you who are regular readers will know that, from time to time, I have a real moan about EDF energy because of their tardiness in rectifying 'power outages'. Well last night, guess what, 1 lightning flash and the power was gone.

Now the difference, a call to the emergency number told the tale of woe that was power supply to a large swathe of the South East. Snow, ice, and freezing rain. Made our 'outage' seem like small fry, but NO. A lovely lady called Nadine was polite , explained that a sub station had been struck by lightning , but that as we spoke engineers were trying to effect repairs. (this was at 0030hrs in the Pi**ing rain.)

Seems that EDF have at last got their act together and married technical skill with customer service. Hats off to them!

Ps power was back in just a flash (1 hour)

No comments: